Leadership

Meet our team of dynamic leaders who are driving the success of EbixCash Global Services. Get to know their expertise and experience in the industry.

Bhupesh Tambe

Managing Director & CEO

Bhupesh Tambe is a distinguished leader with over 30 years of experience in the client services industry. He specializes in entrepreneurial environments with rapid growth and turnaround opportunities. Bhupesh is skilled in analyzing and comprehending new business strategies and implementing long-term plans. He possesses strong business and industry acumen and delivers quantifiable, value-added results through customer-focused strategies, certified best-practice operations, and ethical business practices.

Girish Chavan

CTO

Girish Chavan is a technology leader with over 30 years of experience in advisory services, project management, IT/telecom infrastructure, and customer service. He has led major projects like the Crime and Criminal Tracking Network & Systems and excels in strategic planning, client consultation, technology assessment, and project oversight. As CTO, he will lead technology initiatives, enhance IT/telecom infrastructure and drive innovation for operational excellence and business growth.

Jivita Ladekar

CSO

Jivita Ladekar is a management professional with 24 years of experience in sales strategy. She has previously worked with companies like HDFC Bank, Aegis Limited (Essar Group), Excelity Global (Everstone Group), Altruist Technologies, and Fusion BPO. Jivita’s expertise lies in achieving continuous growth in sales volume, market share year-on-year, and top-line and bottom-line profitability for various sectors including Corporate. She is a Six Sigma (Green Belt) certified professional.

Ankit Shukla

Service Delivery Head – India

Ankit’s last assignments were with Eureka Outsourcing Solutions, Live Digital, ICCS, 1 Point 1 Solutions Pvt. Ltd., ISON BPO, Spice and Spanco. He has 14 Plus years of dynamic professional rich experience in Compliance, Business Development, Distribution, Channel Management, Operations Management in Telecom, E-commerce, Backend, BFSI, NBFC, D2H, Travel, DMAT/Trading and other Domain in BPO industry. He has done his graduation in Arts and Other Certifying – FTM, RACE, Yellow belt/Green and COPC Certified and Six Sigma Certified. In his leisure time he likes to travel and cook.

Harshad Patil

Head - Business Intelligence

Harshad Patil is a services specialist with over 18 years of experience in the BPO and banking industries, including roles at Teleperformance. He excels in creating effective reports that drive business growth, leveraging his quick thinking and extensive Excel expertise. As the Head of BI, he leads the business intelligence team, driving data strategy, analysis and reporting to support decision-making and optimize business performance.

Yash Tambe

HEAD - PROJECTS

Yash Tambe, a business management graduate with a specialization in finance from Bayes Business School, brings a fresh and analytical mindset to his role as a Business Intelligence Analyst at EGS. With a passion for learning and a drive to excel in the BPO industry, Yash’s expertise lies in providing valuable insights through data analysis. Prior to joining EGS, he gained valuable experience as an Analyst for Prosapient, working with prestigious clients like McKinsey and Co. Yash’s analytical skills and dedication contribute to his success in overseeing projects and delivering meaningful results.

Pankaj Mishra

Head - Administration

Pankaj has an extensive expertise to improve organizational efficiency, safety, and employee well-being. He has over 22+ years of experience leading a variety of Administrative functions including Facilities Management, Security Operations, Compliance, and Travel Desk. Exceptional ability to develop and implement strategic plans, streamline processes, and ensure smooth operation of multiple management functions. He is expert in Budget Management, Policy Development, Team Leadership, and Regulatory Compliance. He is Commerce Graduate & has completed his MBA in HR & P&O Management from Swami Vivekanand Subharti University Meerut.

Sanjit Singh Thethi

Head - Recruitment & ER

He is a passionate people leader having over 20+ years of experience in Human Resources, CLCM (Customer Life Cycle Management). He has been instrumental and extremely focused on adding value to the business through various HR interventions. He has worked in a spectrum of industries like BPO and BFSI throughout his career. He served in Teleperformance (BPO/IT industry), where he served approximately for Three years as National Head – Leadership Hiring and Senior Director Volume Recruitments West covering regions namely – Mumbai, Pune, Gujarat & Rajasthan, with over 10000 + employees. He has been the true change agent, who firmly believes Change is the only constant.