Ebixcash Global services

Leveraging the power of AI and automation to drive Innovation and Growth

AI Tools & Automation are critical components of modern business operations. By leveraging the power of artificial intelligence and automation, companies can streamline their operations, reduce costs, and improve their bottom line. The EbixCash Global Services AI Tools & Automation service offers a suite of tools and capabilities, including chatbots, natural language processing, robotic process automation, and workflow automation, that can help companies automate repetitive tasks and eliminate human error. Additionally, EGS’ CX-enhancing solutions such as Chatbots, Voicebots, and Email bots help companies deliver exceptional customer experiences and differentiate themselves from their competitors. With EGS’ AI Tools & Automation, companies can stay ahead of the competition and achieve their business goals more efficiently and effectively.

AI & Automation Tools
AI & Automation Tools
AI & Automation Tools
AI & Automation Tools

Transform your business with AI Automation and Tools from EbixCash Global Services. Streamline your operations, reduce costs, and improve your customer experience with our suite of AI-enabled tools and capabilities.

EbixCash Global Services Smartclass™

At EbixCash Global Services, we offer an innovative suite of Learning and Development services tailored for the rapidly evolving BPM industry. Our ‘Smartstem’ program aims to enhance analytical knowledge and problem-solving abilities of the agents, a crucial requirement for tackling complex scenarios.

We complement this with our CTI Lab and Robotics module, an immersive course that familiarizes agents with the latest technologies and cultivates digital proficiency. Furthermore, our ‘English Forever’ program addresses the communication demands of the BPO sector, using technology-based modules to sharpen speaking, listening, reading, and writing skills.

As we aspire to build a future-ready workforce, our comprehensive services foster a culture of continuous learning and high performance, driving success for BPO companies in this digital-first environment.

AI & Automation Tools

Debt Collections and Recoveries

EbixCash Global Services’ Debt Collections and Recoveries platform is AI-enabled solution designed to streamline your debt collections process, reduce delinquency rates, and recover more debt. With our platform, you’ll be able to gain a 360-degree view of the customer, segment customers and build strategies and workflows to automate work allocation.

Our platform also allows you to use multiple channels for dunning, update and track every follow-up interaction and promise to pay and supervise and incentivize the collectors. You’ll also benefit from reduced data silos and the ability to outsource non-specialized activities. We offer customized solutions tailored to meet the unique needs of our clients, with seamless integration into their existing systems and workflows.

Our team of experts provides continuous support and guidance to help companies achieve their debt recovery goals. With our Debt Collections and Recoveries platform, you can transform your debt recovery process, improve your bottom line, and make the most of your collections efforts.

AI & Automation Tools

AI Enabled RPA Tools

Chatbot

EGS’ ChatBot service provides cutting-edge conversational AI technology to help companies enhance their customer experience and improve efficiency. Our chatbots offer personalized and responsive service across multiple channels, including chat, website, WhatsApp, and more, to deliver omni-channel virtual support.

Our AI-powered chatbots are designed to understand natural language, provide contextual responses, and learn from customer interactions to improve over time. With our customizable solutions and continuous support, you can reduce customer service costs, improve response times, and increase customer satisfaction. Unlock the power of conversational AI technology and stay ahead of the competition.

Emailbot

EGS‘ Emailbot service leverages cutting-edge AI technology to help companies improve their email support processes and enhance customer experience. Our AI-powered emailbots are designed to understand natural language, provide contextual responses, and learn from customer interactions to continually improve.

By automating email support processes, our Emailbot service reduces response times and increases customer satisfaction. Our customizable service can be integrated across multiple platforms for omni-channel virtual support. With continuous support from our team of experts, you can stay ahead of the competition and unlock the power of AI technology with EGS’ Emailbot service.

AI & Automation Tools
AI & Automation Tools
AI & Automation Tools
AI & Automation Tools

Voicebot

EGS’ Voicebot service uses cutting-edge AI technology to help companies improve their customer experience and streamline their call center operations. Our AI-powered voicebots are designed to understand natural language, provide contextual responses, and learn from customer interactions to continually improve.

By automating call center processes, our Voicebot service reduces wait times and increases customer satisfaction. Our customizable service can be integrated across multiple platforms for omni-channel support. With continuous support from our team of experts, you can unlock the power of AI technology and stay ahead of the competition with EGS’ Voicebot service.

Industries

Industries

Transform Your Customer Experience with our Innovative Solutions

AI & Automation Tools
AI & Automation Tools

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