About EbixCash Global Services

EbixCash Global Services is today a leading Business Process Outsourcing Services Provider of India. Our ‘Customer First’ approach is based on leveraging digital know-how along with AI and process driven automation to enhance our clients’ relationship with their end customers – CX Management. We leverage our three decades of experience in analyzing and enhancing the customer journey to provide successful digital transformation solutions that continuously adapt and evolve to meet the changing needs of the market and our clients for all BPO Services.

With a footprint spanning across 12 cities with 13 centres, and workforce touching 10000+, EbixCash Global Services is geared today to be at the pinnacle of providing services and developing processes ranging across initial contact, onboarding, scheduling, renewals along with emergency response systems, seamlessly integrating channels through voice, chat, email, and social media to deliver impactful customer experiences.

Our deep rooted Industry knowledge combined with flexible and adaptive culture helps to assimilate latest technology and digital innovations for establishing latest CX Management processes.

Why EGS?

  • Employee Count Icon Over 10,000 employees worldwide
  • Our Presence Icon Presence in 12 cities with 13 centers
  • AI and Process Automation Icon Leverage AI and process automation
  • CX Management Solutions Icon Leading in CX Management solutions
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Being Alive to your every need through Human Interface

Our Work Force management ensures that the team stays motivated and high on energy to be able to respond and provide you with efficient and effective solutions. Well designed and tested processes, guidance and training helps to form the winning team for you. For BPO Services, our Delivery Centers have grown to 15 from the earlier 6, signifying an increase in geographical reach.

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